Torridge Coronavirus Community Support Helpline

The council runs a helpline for anyone in the community who needs help and support: tel: 01237 428888

Community support

The council’s website has a list of community groups and support services in the Torridge area.

People who cannot afford to buy food may be able to get help from a food bank.

Help to pay council tax

Council Tax Support is available for people on a low income to help them pay their council tax.  For people of working age, entitlement is based on a local means-tested scheme and can reduce the amount of council tax payable by up to 75%.

Where people of working age qualify for Council Tax Reduction, their annual bill will be reduced by a further £150 in 2020/21.

For people of pension age, entitlement is based on a national means-tested scheme and can reduce the amount of council tax payable by up to 100%.

The council also has an Exceptional Hardship Fund for people who are still struggling to pay their council tax and experiencing financial hardship even after any reductions are applied.

See the council tax section of the council’s website for details of other council tax discounts and exemptions, as well as details of how to pay council tax.

Discretionary housing payments

People can apply for Discretionary Housing Payments if they are struggling to pay the shortfall between their rent and any housing benefit they receive.