We are sorry to say that, because of the number of people seeking help, we are unable to accept referrals for the time being. We will review this at the end of November as we intend to accept referrals again from Monday 4th December.

If you cannot wait until December and need urgent advice, please contact your local Citizens Advice office. Otherwise, for more information about benefits, please visit www.citizensadvice.org.uk


Please note that if you think you will miss a deadline for returning a Personal Independence Payment (PIP) form, you can ring and ask for an extension. There is no formal extension process for Disability Living Allowance (DLA) but you can discuss your claim on the DLA enquiry line.

For PIP ring : 0800 121 4433

For DLA enquiries: 0800 121 4600