Citizens Advice Devon Training

Coronavirus (COVID-19) Update

Due to the ongoing coronavirus pandemic, we will not be scheduling any face-to-face training until it is safe to do so.

In the meantime, we are putting together a series of  free Powerpoint presentations with voiceover, together with more detailed factsheets, on the benefits and other financial support available to different groups of people.

To view and listen to the Powerpoint presentations, open the document, click the ‘Slide show’ tab and then click ‘From beginning’. Make sure there is a tick in the ‘Play narrations’ box.

Please also check the national Citizens Advice or websites for the latest information and changes.

Training materials last updated: 09 June 2020

Support for self-employed people

1. Self-employed people not already entitled to benefits

(Updated 21 Aug 2020)

Presentation 1

Factsheet 1

2. Self-employed people already entitled to benefits

(Updated 21 August 2020)

Presentation 2

Factsheet 2

Other support for local businesses

Eligible businesses based in Devon, Torbay, Plymouth and Somerset can now access a fully funded one to one advice session with a business adviser through the Heart of the South West Growth Hub.

The Covid-19 Business Recovery Support service gives you an opportunity to discuss the impact of coronavirus on your business, explore various actions to support your business with adaption, resilience and recovery options.

Following the session, you will be provided with a support plan detailing practical next steps and identifying further sources of support and guidance as appropriate.

Please visit the Growth Hub website for more information and to apply.

3. Employees who are away from work because of COVID-19

(Updated 21 August 2020)

Presentation 3

Factsheet 3

5. Emergencies

 (Updated 1 June 2020)

Presentation 5

Factsheet 5


4. Help with Council Tax

(Updated 1 May 2020)


Presentation 4

Factsheet 4

6. Disability Benefit Changes

 (Updated 24 August 2020)

Presentation 6

Factsheet 6

Citizens Advice Devon seeks to offer high quality, professional and relevant training on benefits and other money matters.

Universal Credit started being rolled out across Devon in 2018. This new benefit replaces six existing benefits for people on low incomes and will affect thousands of families, people with an illness or disability and other people on low incomes in Devon. Book on to our training to keep up to date with the changes and find out what these changes mean for you or the people you support.

Our training for external organisations is now delivered in partnership with Devon Communities Together and advertised on the Devon Communities Together Learning Academy.

Information is available from the Learning Academy at Devon Communities Together  and you can book via the links on their site or the links below for any of our courses (these links take you to Eventbrite, an external booking site).

You can also contact to request notifications of new courses as they are added.

We also offer tailor-made training for organisations. To discuss your requirements please contact .

Upcoming Courses...

Benefits Overview 15th & 16th October 2020 10:00am - 1:00pm
Info & booking