Welcome To Citizens Advice Devon
We are a consortium of seven local Citizens Advice charities in Devon which provide free, confidential and impartial advice to help people find a way forward, whatever problems they face.
Citizens Advice Devon supports the Citizens Advice service across the county, and runs a number of Devon-wide projects.
Together, we help more than 34,000 people solve their problems each year everywhere from the cities of Plymouth & Exeter to the villages and the communities of rural Devon
Coronavirus (COVID-19) Information
Due to the coronavirus situation, our local offices are currently unable to provide a face to face drop in service. If you need advice, please try our national website and webchat service first: citizensadvice.org.uk
If you need advice about a consumer issue such as getting a refund for a cancelled holiday or event please phone our national Consumer Helpline: 0808 223 1133 (9am to 5pm, Monday to Friday)
If you need advice or help to claim Universal Credit, please please phone our national Help to Claim line: 0800 144 8444 (8am to 6pm, Monday to Friday)
For all other issues, please phone Adviceline tel: 03444 111444 (10am to 4pm, Monday to Friday)
Check your local Citizens Advice website for details of other ways to get help.
A Citizens Advice Devon project, the Quids for Kids project provides benefits information and advice for families with children who have additional needs or a disability, young people aged 16-21 who have special needs or disabilities, young homeless people, care leavers and foster carers. Find out more about Quids for Kids
What to do if you need urgent help because of the coronavirus pandemic
If you need urgent help because of the coronavirus pandemic but don’t have any family, friends or neighbours to ask and are not receiving support directly from government, local authority or community services, you can contact your local district council. Follow the link below for Devon County Council's guidance.
During the current coronavirus crisis, we're available online and over the phone across the county.
Search for Advice online:
Find your local office:
Whilst we are not able to schedule any face-to-face training at present, we are putting together some free training resources on the benefits and other financial support currently available to different groups of people.
Topics include support for employees, the self-employed and local businesses, and help with council tax.
Visit our Training page for the latest available resources.
Help Us To Keep Giving Advice For Free
Because of the support of people like you, we can continue to do the work we do and make a real difference to our clients.
All donations will be used to support local Citizens Advice services throughout Devon.
Our advice work helps us identify policies and practices that cause people problems. Working with the national charity Citizens Advice we campaign for positive change and carry out research to get a better understanding of the problems people are experiencing. Find out more about our current Research and Campaigns