Welcome To Citizens Advice Devon

We are a consortium of seven local Citizens Advice charities in Devon which provide free, confidential and impartial advice to help people find a way forward, whatever problems they face.

Citizens Advice Devon supports the Citizens Advice service across the county, and runs a number of Devon-wide projects.

Together, we help more than 34,000 people solve their problems each year everywhere from the cities of Plymouth & Exeter to the villages and the communities of rural Devon

COVID Winter Grant Scheme

The COVID Winter Grant Scheme has been sept up nationally to support those most in need with the cost of food, energy, water bills and other essentials due to hardships caused by COVID-19.

Find out more about the scheme:

Coronavirus (COVID-19) Information

Due to the coronavirus situation, our local offices are currently unable to provide a face to face drop in service. If you need advice, please try our national website and webchat service first: citizensadvice.org.uk

If you need advice about a consumer issue such as getting a refund for a cancelled holiday or event please phone our national Consumer Helpline: 0808 223 1133 (9am to 5pm, Monday to Friday)

If you need advice or help to claim Universal Credit, please please phone our national Help to Claim line: 0800 144 8444 (8am to 6pm, Monday to Friday)

For all other issues, please phone Adviceline tel: 0800 144 8848 (10am to 4pm, Monday to Friday)

Check your local Citizens Advice website for details of other ways to get help.

Council support during COVID

 Devon’s district councils are providing various types of financial support for people on a low income or people whose income has reduced as a result of the pandemic. They are also running helplines for people who need urgent help with things like shopping or people who need support because they are lonely or isolated.

Get Advice

During the current coronavirus crisis, we're available online and over the phone across the county.

Search for Advice online: 

Find your local office: 

Action For Children

Advice For Users Of Children’s Centres In Devon

Action for Children LogoThis service provides advice for users of Children’s Centres in Devon. It can give families a free benefit check, help with claiming and guidance on financial management. It can also help parents understand how getting a job or changing the hours they work would affect their income and benefits. Find out more and how to access referrals

A Citizens Advice Devon project, the Quids for Kids project provides benefits information and advice for families with children who have additional needs or a disability, young people aged 16-21 who have special needs or disabilities, young homeless people, care leavers and foster carers. Find out more about Quids for Kids

Support Us

Make a difference for your community!

As a charity, we welcome donations to help us keep giving free advice. You can also support us by volunteering or applying for a job with Citizens Advice in Devon.

Donate

Help Us To Keep Giving Advice For Free

Because of the support of people like you, we can continue to do the work we do and make a real difference to our clients.

All donations will be used to support local Citizens Advice services throughout Devon.

Research and Campaigns

Our advice work helps us identify policies and practices that cause people problems. Working with the national charity Citizens Advice we campaign for positive change and carry out research to get a better understanding of the problems people are experiencing. Find out more  

Training

Citizens Advice Devon provides Benefits and Money Advice training for local organisations.

Access to Justice in Devon & Cornwall

The Access to Justice Devon and Cornwall Project offers free legal consultancy and support to people with family law issues, but who do not have a lawyer and are not entitled to legal aid. Find out more and how to access referrals